Warranty
5 Year Limited Warranty
Great Buy Cabinets, LLC (Vendor) warrants to the original consumer purchaser that cabinetry, door hinges, and drawer glides will be free from defects in material and workmanship under normal use and service for a period of Five (5) years from purchase date (proof of purchase is required). This warranty is not transferable and only applicable to product used for residential purposes.
This warranty does not cover normal wear and tear, damage or defects caused by accidents, misuse, abuse, or lack of necessary maintenance, nor does it cover alteration, modification, improper installation, improper handling/ storage, environmental conditions nor any labor expenses.
Vendor, at our option, may elect to repair or replace with a functionally equivalent product any product covered by this warranty. Some replacement parts are subject to availability and may differ from original parts received. Return of defective product may be required for a replacement to be issued. Repair parts or replacement parts are at the expense of the vendor, but the customer shall bear all other expenses. These expenses may include but are not limited to cost of removal and reinstallation of product, labor expenses, etc.
Just as no two trees are alike, no two pieces of wood are alike. The variation in color and grain pattern in wood adds to its natural beauty and is not considered an imperfection. Environmental factors, including but not limited to artificial/natural light, moisture, cleaners, smoke, etc. may cause the darkening or mellowing of a cabinet over time. This is a natural process and can be expected. This warranty does not cover the natural aging or darkening / mellowing of wood color, the inherent growth characteristics or, variation in wood.
Some of the cabinet lines feature a glazed finish that accentuates the door and drawer front profiles. This glaze is hand applied over a stain and may, due to the nature of application, consist of random drips, runs, etc. As glazing is a hand applied process, there will be variations in color and appearance from door to door and cabinet to cabinet. This is not considered a defect and is considered normal with hand applied finishes.
It is the nature of wood to expand and contract to varying degrees depending on climate conditions. As a result, cabinet lines with painted surfaces may show fractures in the paint and joints. This is normal and is not considered a defect.
This warranty is valid only in America and is not transferable. All implied warranties are limited in duration of the shorter of the period provided by law or the period of this warranty. To the extent permitted by law, this warranty excludes special incidental or consequential damages. Some states do not allow the exclusion or limitations of incidental or consequential damages or limitations on how long an implied warranty last, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights and you may have other legal rights which vary from state to state.
To exercise this warranty, please contact Great Buy Cabinets, LLC, Report in writing all defects claimed and include proof of purchase documentation.